We’ve launched this shop to reduce fees and to be a bit more independent from other platforms. Except payment and shipping fees (which are generated by third parties) no other fees are charged. All revenue goes directly to the labels and the artists.
If you have a question or want to list your records, feel free to contact us:
Payment
– Direct Bank Transfer
– Credit or debit card via PayPal
Shipping
We ship worldwide from Switzerland using Swiss Post Economy.
Worldwide
– Letter Small € 3.60
– Letter Medium € 6.00
– Letter Large € 9.00
– Package Small (500g) € 11.00
– Package Medium (1kg) € 17.00
Europe
– Letter Small € 2.90
– Letter Medium € 4.90
– Letter Large € 8.00
– Package Small (500g) € 9.00
– Package Medium (1kg) € 12.00
Switzerland
– Letter Small € 0.85
– Letter Medium € 1.10
– Letter Large € 1.80
– Package Medium € 7.00
For packaging 30cts are charged per order.
Corona Situation
Some countries don’t accept economy shipping or shipping in general in case of a pandemic, so we added Priority shipping. Please check if shipping from Switzerland or Europe to your country is possible before ordering. If shipping isn’t possible, we need to charge additional shipping fees and this is very annoying for both sides. Thanks!
Undeliverable Order
Please double check your information during checkout. We ship to the address you provide on the checkout page. If the order is undeliverable and finds its way back to us we will send you an email. In that case you need to pay shipping fees again.
Tracking
If you want to receive a tracking number let us know during checkout by adding an order note. Afterwards we will send you further instructions by email.
Cancellation & Returns
As we’re a small label / mailorder we can’t offer returns and refunds. We try to describe the items as good as possible and will answer your questions in advance by email if you need more information. However, if you arent happy with your order, send us an email and we’ll check what we can do.
Disclaimer
The purchase is not completed until the full amount has been paid. From that moment on the buyer bears the risk, e.g. in case of loss or damage during transport. In case of legal questions, only Swiss law counts.